Definitions of Department Store
•Department Store large retail store having a wide variety of merchandise organized into customer-based departments. A department store usually sells dry goods, household items, wearing apparel, furniture, furnishings, appliances, radios, and televisions, with combined sales exceeding $10 million.
•Department Store retail establishment that sells a wide variety of goods. These usually include ready-to-wear apparel and accessories, yard goods and household textiles, house wares, furniture, electrical appliances, and accessories. In addition to departments (supervised by managers and buyers) for the various categories of goods, there are departmental divisions to handle, for example, merchandising, advertising, service, accounting, and financial strategy.
History of Department Stores
American department stores
"In considering the social effects of the department store, one is inclined to attach the greatest importance to the contributions which they have made to the transformation in the way of life of the greatest strata of the population, a transformation which will remain the one great social fact of these last 100 years." -- Hrant Pasdermadjian, The Department Store, Its Origins, Evolution and Economics, 1954
The Big Stores
The three biggest department stores in the mid-1960s, both in sales volume and physical size, were Macy's, Hudson's, and Marshall Field, in that order. Hudson's, shown here, had 25 stories, 16 of them selling floors. Two of its four below-ground floors were basement stores, where 60 departments did up to 25% of the store's business.
At its peak in mid-century, Hudson's employed up to 12,000 employees and welcomed 100,000 shoppers a day. It had its own telephone exchange (CApitol), and the nation's third largest switchboard, exceeded only by the Pentagon and the Bell System itself.
Restaurant reviewer Duncan Hines loved Hudson's tea rooms. In the 1947 edition of Adventures in Good Eating he wrote: "This splendid department store has devoted the greater part of a floor to the tea rooms. The food is at all times very tempting and the service has that quality of quiet elegance which adds so much to the pleasure of dining. ... Don’t overlook the dining room on the mezzanine, if you happen to be in a bit of a hurry. Their chicken pie is outstanding."
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